Shipping policy
Last Updated: October 13, 2026
At Woodeal, every order is carefully packed and shipped from our location in Port Charlotte, Florida. We are committed to providing reliable order processing, free shipping throughout the United States, and dependable delivery through trusted shipping partners.
Where We Ship
We currently ship throughout all 50 United States.
At this time, we do not offer international shipping.
Shipping Cost
Free Standard Shipping is included with every order.
There are no minimum purchase requirements, hidden fees, or additional shipping charges. The price displayed at checkout is the final price you pay.
Order Processing and Handling Time
Once your order is placed, our team carefully prepares and packages it for shipment.
Orders are processed within 1–2 business days. Business days are Monday through Friday, excluding U.S. federal holidays.
Orders placed on Saturdays, Sundays, or U.S. federal holidays will begin processing on the next business day.
Processing times are estimates and may vary during peak seasons, promotional events, or periods of unusually high order volume.
Order Cut-Off Time
Our order cut-off time is 5:00 PM Eastern Time (ET), Monday through Friday.
Orders placed before the cut-off time will enter our processing queue. Orders placed after the cut-off time, on weekends, or on U.S. federal holidays will be processed during the following business days.
Please allow 1–2 business days for order handling before shipment.
Delivery Time
Orders are shipped via USPS Priority Mail or another trusted carrier offering comparable service.
Estimated transit time after shipment is:
1–2 business days
Estimated total delivery time, including order processing and transit, is:
2–4 business days
Delivery estimates are provided for informational purposes and are not guaranteed. Actual delivery times may vary depending on the destination, weather conditions, carrier operations, and periods of unusually high shipping volume.
During peak seasons, holidays, or major promotional events, carriers may experience delays outside our control.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing your tracking number.
You can track your shipment using our Order Tracking Page.
If you do not receive your shipping confirmation email, please check your spam or junk folder before contacting us.
Shipping Address
Please carefully review your shipping address before completing your purchase.
Once an order has been shipped, we may not be able to modify the delivery address.
Woodeal is not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided during checkout.
We gladly ship to PO Boxes using USPS services whenever available.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Because order processing may begin shortly after purchase, cancellation requests can only be accommodated if the order has not yet entered the shipping process.
If your order has already been shipped, it can no longer be canceled. However, you may still request a return in accordance with our Refund Policy.
Missing Orders
If your order has not arrived within 7 business days after you receive your shipping confirmation email, please contact us.
We will investigate the shipment with the carrier and work to resolve the issue as quickly as possible.
Damaged or Incorrect Items
If your order arrives damaged or defective, or if you receive the wrong item, please contact us directly.
Please include the following information:
- Your order number
- A brief description of the issue
- Clear photographs of the item
- Photographs of the shipping packaging, if applicable
After reviewing your request, we will work with you to provide an appropriate resolution, which may include a replacement, exchange, or refund in accordance with our Refund Policy.
Delivery Delays
While we make every effort to process and ship orders within our stated timeframes, delivery dates cannot be guaranteed.
Unexpected delays caused by weather, carrier disruptions, natural disasters, public holidays, or other events beyond our control may affect delivery schedules.
We appreciate your patience should these situations occur.
Contact Us
If you have any questions regarding shipping or your order, our customer support team is happy to help.
Email: contact@woodeal.shop
Phone: +1 (757) 542 5896
Address:
13435 S MCCALL RD
PORT CHARLOTTE, FL 33981
United States
Customer Support Hours:
Monday–Friday
Response Time: Within 24 hours
```